Api777 Privacy Policy – Malaysia User Data Protection

1Policy Introduction & Scope

Welcome to the api777 Privacy Policy. This document is published by api777 ("we", "Platform" or "Company") and applies to all users who access or use our services at api777.onl as well as any related applications or platforms.

Api777 is fully committed to protecting your privacy and ensuring that the personal information you share with us is handled responsibly. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

This Privacy Policy explains:

• Types of personal information we collect from you
• Purpose of collecting and using such information
• How we protect and store your data
• Your rights regarding your personal information
• How to contact us regarding privacy

2Information We Collect

Api777 collects various types of information as you interact with our platform. This collection is necessary to ensure the best possible user experience and to comply with applicable legal requirements.

A. Information You Provide Directly

• Registration information: Full name, date of birth, email address, phone number and password when you create a new account at api777.
• Identity verification information (KYC): Copies of identity documents such as a Malaysian Identity Card, passport or driving license, as well as recent proof of address such as a utility bill or bank statement.
• Financial information: Bank account number, account holder name and e-wallet information for deposit and withdrawal purposes.
• Support communications: Records of your conversations with the api777 customer support team via live chat or email.

B. Information Collected Automatically

• Technical data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: Pages visited, time spent, games played, bets placed, and general usage patterns.
• Location data: Approximate location based on your IP address for legal compliance and fraud detection purposes.
• Cookies and session data: Information stored through cookies and similar tracking technologies to enhance the user experience.

3How We Use Your Information

Api777 uses the information collected for various legitimate and necessary purposes. We will not use your data beyond the scope stated below without first obtaining your consent.

• Account management: Creating, verifying and managing your user account on the api777 platform, including a secure login process.
• Transaction processing: Processing your deposits, withdrawals and all financial transactions securely and efficiently through supported payment methods.
• Legal compliance: Fulfilling legal obligations including anti-money laundering (AML) requirements, identity verification (KYC) and reporting to the relevant authorities when required.
• Fraud detection: Monitoring account activity to detect and prevent any fraudulent attempts, intrusions or unauthorised use of the platform.
• Service improvement: Analysing usage patterns to improve platform features, user interface and overall experience.
• Marketing communications: Sending information about api777 promotions, bonuses and the latest offers — only to users who have consented to receive such communications.
• Customer support: Resolving enquiries, complaints and disputes submitted by users more effectively.
• Responsible gaming: Monitoring gameplay patterns to identify users who may need support related to responsible gaming.

4Information Sharing with Third Parties

Api777 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are certain circumstances in which we need to share your information with others:

• Payment providers: Transaction information is shared with payment processors such as banks, DuitNow operators, FPX and approved e-wallets solely to facilitate the processing of your transactions.
• Technology service providers: Companies that provide hosting, analytics, fraud prevention, and other IT services required for platform operations.
• Regulatory authority: Disclosure to government agencies, law enforcement bodies or regulators if required by law or court order.
• Auditors and professional advisors: Lawyers, accountants and auditors who require access to certain information to provide professional services to api777.

All third parties that receive api777 user information are bound by strict confidentiality agreements and are only permitted to use that data for agreed purposes. api777 ensures all third-party partners comply with data protection standards equivalent to our own policy.

5Data Encryption & Security

User data security is the top priority at api777. We continuously invest in the latest security infrastructure to ensure your information is always protected against both external and internal threats.

• 256-bit SSL Encryption: All data transmitted between your device and api777 servers is protected using industry-standard 256-bit SSL encryption protocols.
• Secure password storage: User passwords are never stored in plain text. We use strong cryptographic hashing algorithms to store your password.
• Two-factor authentication (2FA): Users can enable two-factor authentication for an additional layer of security when logging in to their api777 account.
• 24/7 security monitoring: Our systems are monitored around the clock by an experienced cybersecurity team to detect and respond swiftly to any threats.
• Data segregation: Sensitive financial data is stored separately from general profile data with strict access controls.
• Regular security audits: api777 conducts regular penetration testing and security audits by independent third parties to ensure our systems consistently meet the highest standards.

While we take all reasonable precautions, no system can guarantee 100% absolute security. In the event of a data breach affecting your information, api777 will notify you and the relevant authorities within the timeframe required by law.

6Cookies & Tracking Technologies

Api777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Performance cookies: Gathering information on how users interact with the platform to help us improve functionality and performance.
• Functional cookies: Saving your preferences such as language, region and display settings to provide a more personalised experience.
• Analytics cookies: Used via approved third-party analytics tools to understand platform traffic patterns and usage.

You may manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect api777 platform functionality that relies on secure sessions.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal information held by api777. We fully respect these rights:

To submit any request relating to the above rights, please contact the api777 privacy team via email at [email protected]. Requests will be processed within 30 business days.

8Data Retention & Storage

Api777 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable laws and regulations.

• Active account data: Retained for the duration your account remains active on the api777 platform.
• KYC and identity verification data: Retained for a minimum of 6 years after account closure in line with Malaysia's AML legal requirements.
• Financial transaction records: Retained for a minimum of 7 years in accordance with applicable accounting and tax legal requirements.
• Support communication logs: Retained for 2 years for dispute resolution and service quality improvement purposes.
• Technical log data: Retained for 90 days for security and fraud detection purposes.

Once the retention period has expired and there is no legal requirement to continue storage, your data will be securely deleted or anonymized using industry-approved methods.

9Privacy Policy Amendments

Api777 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any amendments will be accompanied by an updated "Last Updated" date at the top of this document.

For amendments that are significant or material in nature, api777 will provide appropriate notice to users via an in-platform notification or email to the address registered with your account. Your continued use of the api777 platform after the effective date of such amendments constitutes your acceptance of the updated Privacy Policy.

10Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact us through the following channels:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 directly within the api777 platform

Our privacy team will endeavour to respond to all enquiries within 3 business days and resolve more complex complaints within 30 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.